Marketing

• Product Manager
• Telemarketing Associate

Product Manager Provo, Utah

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Would you like to navigate the whitewater of the enterprise software market with a strong team of engineers paddling behind you to give the raft strong momentum? Do you understand what an IT manager needs and know how to deliver it? If so, join Cemaphore Systems´ team as a marketing product manager of our flagship MailShadow® product.

Over 70% of all businesses use Microsoft Exchange for their email needs and 75% of those Exchange servers will experience some downtime this year. Yet most businesses don´t have an Exchange disaster recovery plan because most of disaster recovery tools are clunky and expensive. MailShadow is DR Done Right!™

Responsibilities

• Define and prioritize product requirements by working with customers, sales and support and researching competitive products and Microsoft technologies
• Author MRD and PRD documents and drive consensus for the feature / schedule trade-offs
• Define business cases for proposed new features
• Serve as customer advocate when triaging bugs and tactical feature requests
• Define user interaction
• Work with the development team to ensure design meets the market requirements
• Represent the product development progress and the product roadmap to the executive team and to sales.
• Author content for product collateral materials such as whitepapers and competitive briefs

Requirements
The following qualifications are required:

• Strong understanding of customers in the IT management occupation, their priorities and enterprise software deployment model
• Technical aptitude and experience with Windows server administration and / or Windows software development
• Ability to foster the relationship with people in different organizational functions and manage by influence
• Strong presentation skills
• Good writing skills
• 3+ years experience as a software engineer, system engineer or IT manager and 2+ years experience as a product manager and / or MBA

The following qualifications are a plus:

• Experience in DR / HA or replication markets
• Experience with Microsoft Exchange
• Good Visio and PowerPoint skills

Telemarketing Associate San Mateo, California or Provo, Utah

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Build your communication skills through interacting with business professionals!

San Mateo-based software company seeks energetic telemarketing associate to initiate outbound calls to pre-compiled lists of prospective customers, identify interested parties and schedule initial web meetings with territory sales managers. Call scripts and product training provided. Flexible full or part-time hours Monday through Friday. Hourly wage plus incentive for meetings booked.

Responsibilities

• Working with sales and marketing team to identify prospective customers and promote company´s software solutions
• Initiating outbound prospect calls within the US and Canada from pre-compiled lists
• Qualifying leads and explaining product benefits
• Scheduling online meetings for interested prospects with territory sales manager
• Entering/updating customer information into Salesforce.com CRM system
• Reporting on weekly call activities

Requirements

• Positive attitude
• Strong verbal and written communication skills
• Responsible, punctual and self-motivated
• Able to work with minimal supervision
• Good computer skills and experience with Microsoft Office required
• Experience with Salesforce.com a plus